I mailed their customer support they replied on 23-09-2013 : (Support request no:3276925)
This is in reference to your order number 1264084513 which is getting delayed by a couple of days due to high demand from valuable customers such as you.
Please accept our sincere apologies for the inconvenience you have experienced. Please be assured that our endeavor is to ensure that your order reaches you at the earliest.
We appreciate your support and patience in this regards.
But still now they have not shipped the order yet.Please ship my order soon.
If snapdeal going to redund then refund My money + Coupon I used.I don’t accept refund without the coupon amount I used.
Is this your Company. Click here to register and reslove this complaint against you.